Can I switch my insurer?
You
can switch your Private Medical Insurance Company. However, you are advised to
consider comparing the benefits and monetary amounts in both covers. Make sure
you fill in all the necessary forms and provide relevant documents like copy of
the policy certificate.
Generally,
PMI is presented through a twelve-monthly contract. Thus, the best time to
switch to a new insurer is at your renewal date. Several
insurers will keep your present exclusions, so any treatment for your
pre-existing conditions will be excluded from the new cover. They will not include
any new ones. Some companies might not cover conditions you have had in the recent
past or any illnesses or injuries that you suffer from now, even your current
insurer covers those.
Things to remember before changing the insurer
You
should check the benefits, policy terms and underwriting position cautiously to
know the consequences. The cover offered may be different.
Check
whether you have the appropriate cover - you may well have a preference of
options.
Give
your full and precise details to avoid your policy being cancelled or your claims
being refused.
Keep
the policy documents safe and read them carefully.
Make
sure to pay the premiums up to date.
You
will receive information of amendments to benefits, regulations or premiums before
your renewal date. Your cover will not be cancelled just because your health weakened
or you have claimed.
Your protection over Private Medical Insurance
The
FSA - Financial Services Authority started regulating
PMI policies and its tasks are being taken over by the PRA - Prudential
Regulatory Authority and the FCA - Financial Conduct Authority.
All insurers offer PMIs, must have their own procedures of complaints
in place. They must also be covered by the FOS – Financial Ombudsman Service.
If you are not pleased with how the insurer handled your
complaint, the FOS offers an independent and free service to assist settle your
dispute.
The FSCS - Financial Services Compensation
Scheme is the UK ’s legal fund for consumers of formal financial services firms.
The FSCS can pay compensation if a firm is likely to be unable to pay claims
against it due to insolvency. The FSCS is an independent organization.
All insurers have to protect medical details and personal
information confidentially. You can ask an insurer to see what information they
have about you. If you decide to communicate with your insurer using emails, you
must use a private email address and it cannot be used or viewed by a third
party.